Welcome to Matthew Desk! These Terms and Conditions govern your access to and use of our products and services. By placing an order with us, you agree to the terms outlined below.

1. General

Matthew Desk provides office supplies to individuals and businesses. By using our website or purchasing our products, you agree to comply with and be bound by these Terms and Conditions.

2. Orders

All orders placed through our website or by phone are subject to product availability and acceptance by Matthew Desk. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities or pricing errors.

3. Payment Method

We accept Cash on Delivery (COD) only.

  • You must pay the full amount in cash at the time of delivery.

  • We do not accept online payments, credit/debit cards, bank transfers, or checks.

  • Failure to provide the exact amount at the time of delivery may result in order cancellation.

4. Shipping and Delivery

Orders are shipped to the address provided at checkout. Delivery times may vary based on location and product availability. While we aim to meet our delivery estimates, delays may occur due to unforeseen circumstances.

5. Cancellations

You may cancel your order before it is dispatched for delivery. Once the item is out for delivery, cancellations will not be accepted.

6. Returns and Refunds

Returns are accepted under the following conditions:

  • The item must be returned in its original condition within 7 days of delivery.

  • Damaged or defective products will be eligible for a replacement or full refund.

  • To initiate a return or report an issue, contact us at [email protected].

7. Limitation of Liability

Matthew Desk is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the purchase price of the product in question.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please refer to that document for information on how we handle your data.

9. Changes to Terms

Matthew Desk reserves the right to modify or update these Terms and Conditions at any time without prior notice.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]